your questions answered

frequently asked questions

1. Are hardwired systems better than wireless?

Well this depends on where you’re located and specifically how you need your security system to perform. It’s like the difference between a landline and a cellphone. If your property already has a landline and an alarm panel available, then hardwired would be useful. But if not then you’ll likely be facing some installation costs and damage to some walls. Hardwired is not a good option for renters because you’ll need your landlord’s permission and you can’t take your system with you if you move. Whereas wireless systems are easy, hassle free to install and portable
Each system has its pros and cons
System PRO CON
Hardwired • Not disabled by cutting wires
• More reliable and durable
• No battery changes
• Equipment is cheaper
• Systems are stable and compatible when upgrading
• Less likely to have radio interference 		• Causes damage to walls
• Not portable or easy to move when you move
• Not as high-tech as wireless
• Installation can be pricey if there is no current landline or system in place
• Requires professional install
Wireless • No messy installation
• Can take with you when you move
• Easy to install
• Can be installed yourself
• Extended battery for power outages
• Easy for renters 		• Equipment costs more
• Less stable, always changing
• Replacing batteries are hassle
• Some upgrades may not be compatible

2. I am a renter who lives in an apartment, which option is better for me?

As a renter, the property is not yours, so you must obtain permission for a security system installation. Usually apartments will not allow hard-wired installations but some may allow wireless systems. However, private landlords like in a condo or home may not mind because the hard-wired because it would stay with the property and be considered an upgrade. Your safest bet is wireless, unless you obtain permission otherwise.

3. What happens to my system during a power failure or loss of power?

Both systems (hard-wired and wireless) have backup batteries and will use those. However, during extended power outages you may have down time. Some wireless systems come with backup batteries specifically for outages. It all depends on your system. You should be ok either way unless you’re expecting an extensive outage.

4. What is redundancy monitoring?

Redundancy monitoring is a safeguard that provides an additional layer of protection to home security systems. Most alarm companies have only one system for monitoring but certain companies offer back-up servers as an additional selling point to potential customers who are looking for 24/7 security monitoring. Redundant monitoring refers to the number of methods used for monitoring alarm signals until the call is answered by an individual monitoring representative. This comes in handy when there are severe weather conditions, elderly residents and even power outages.

5. What happens to my equipment if I move?

This depends on the type of system you get and if you’re wanting to take your system with you. It also depends on if you buy or rent equipment. In most cases (especially for wireless) the systems are easy to install and uninstall and you just take it with you. However, for hard-wired systems it can be messy and too expensive to uninstall and not worth it. Specifically, for renters, you’d just leave your hardwired system there but on the wireless you can move it with you. Even if you’re a homeowner it’s best to leave your hardwired system with the home and list it as an upgrade should you rent or sell your home.

6. Is there any other benefit of systems other than for monitoring break-ins?

Again, this depends on the system, package and programs the company you select provides. Some monitoring systems provide fire alarm protection, carbon monoxide detection and an emergency button in the event of a medical emergency. Having one also lowers your homeowner’s or renter’s insurance, gives you peace of mind and you can have smartphone capabilities for additional monitoring with some systems.